
Some cities that enacted temporary fee caps have already extended them.ĭelivery services have taken varying approaches to the capsĭoorDash argues that the fees it gets from restaurants cover its own costs. The temporary limits, usually around 15%, will expire eventually - in some cases after indoor dining has been fully reinstated for two or three months, in other cases on a specific date.

In an effort to help restaurants, a number of municipalities enacted commission fee caps. With less money coming in, the pain of those high commission fees is even greater. Those platforms can charge commission fees as high as 30% per order, which can leave restaurants in the red.īut now, with dining rooms completely closed or open with limited capacity, many restaurant operators feel they have to offer delivery or go out of business. Increasingly, it’s the consumer.īefore the pandemic, many restaurants shied away from third-party delivery services, like DoorDash, Uber Eats or Grubhub. The fees are $2 on average.Īs restaurants struggle to make it through the pandemic, they’re fighting back against high commissions charged by delivery platforms - either by looking for alternatives, or with the help of legislation. Uber Eats has had a similar customer fee in place since the summer in Portland, where the cap is 10% per order.Īnd over the next few weeks, Uber Eats plans to add fees in over a dozen markets, including Chicago, Minneapolis, Boston, Washington and Oregon. Santiago/Getty ImagesĭoorDash isn’t alone in adding fees.

Doordash started adding extra charges last year.
